Elera Rowan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
When you use the Grant Finder tool or interact with our website, we may collect the following information:
Information You Provide
- Contact information: Full name, email address, phone number, and zip code
- Profile information: Education level, employment status, household income range, age range, and education interests
- Grant preferences: How you intend to use grant funding
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, and interactions with our tools
- Device information: Browser type, operating system, and screen resolution
- Cookies: We use cookies to improve your experience and analyze website traffic
2. How We Use Your Information
We use your personal information to:
- Provide personalized grant matching results based on your profile
- Send you grant match results and eligibility information via email
- Send grant deadline reminders and updates via text message (if you provided your phone number)
- Improve our Grant Finder tool and website experience
- Send educational content, tips, and resources related to grants and financial aid
- Analyze usage patterns to improve our services
3. How We Protect Your Information
We take reasonable measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure database storage with access controls
- Regular security reviews and updates
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
4. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share data with trusted service providers who help us operate our website (e.g., email delivery, hosting, analytics)
- Legal requirements: We may disclose information if required by law or to protect our rights, safety, or the safety of others
- Business transfers: If Elera Rowan is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information
- Opt-out: Unsubscribe from email or text message communications at any time
To exercise any of these rights, please contact us at elera@elerarowan.com.
6. Email and SMS Communications
By providing your email address through the Grant Finder or any form on our website, you consent to receive emails from Elera Rowan, including grant match results, educational content, deadline reminders, and promotional materials. Each email includes an unsubscribe link. You may opt out at any time.
SMS / Text Messages
By providing your phone number and checking the SMS consent box on the Grant Finder, you expressly consent to receive recurring automated text messages from Elera Rowan related to grant updates, deadline reminders, and informational content. Your consent is not a condition of any purchase.
- Message frequency: Message frequency varies. You may receive up to 4 messages per month.
- Message and data rates: Standard message and data rates may apply. Check with your carrier for details.
- Opt-out: You can opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
- Help: For help, reply HELP to any message, or contact us at elera@elerarowan.com.
- Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most other major US carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of the services is permitted.
7. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Elera Rowan
Email: elera@elerarowan.com